securityPrivacy Protection

Privacy Policy & Notice of Privacy Practices

calendar_todayEffective Date: July 2, 2026

verifiedNEMT Compliance Standards

info1. PURPOSE OF THIS NOTICE

This Privacy Policy and Notice of Privacy Practices (“Notice”) describes how Healthy Heart Mobility (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information when providing non-emergency medical transportation (NEMT) services and operating our website.

We are committed to maintaining the confidentiality, integrity, and security of your personal and health-related information in accordance with applicable U.S. privacy laws, including Florida data privacy requirements and, where applicable, HIPAA principles.

data_usage2. INFORMATION WE COLLECT

2.1 Personal Identification

check_circle Full name
check_circle Phone number & Email
check_circle Home & Emergency contacts

2.2 Transportation Details

check_circle Pickup & Drop-off locations
check_circle Appointment schedules
check_circle Mobility requirements

2.3 Health-Related Information (Limited Use)

We collect limited health-related information strictly for transportation coordination, such as mobility limitations and special assistance needs.

warning

We do not diagnose, treat, or store full medical records.

3. HOW WE USE YOUR INFORMATION

task_alt Managing NEMT services
task_alt Scheduling confirmations
task_alt Coordination with facilities
task_alt Passenger safety protocols

We do not sell personal information.

4. HIPAA & HEALTH DISCLAIMER

Healthy Heart Mobility is not a HIPAA-covered entity unless acting under a formal agreement with a healthcare provider.

verified_userMinimum necessary use standard

lockRestricted access to personnel

visibility_offNo health data for marketing

6. Cookies

We use tracking technologies to improve performance and understand user interaction through analytics.

7. Data Security

Industry-standard encryption, secure servers, and strict internal access controls monitor all data.

8. Retention

Data is retained only as long as necessary for service delivery, legal obligations, and insurance.

9. YOUR PRIVACY RIGHTS (FLORIDA / U.S.)

Consumer Protection Focus

arrow_right_altAccess your personal information
arrow_right_altRequest correction of inaccurate data
arrow_right_altRequest deletion of certain data

Submit a Request

call+1 (786) 944-3354

mailcontact@healthyheartmobility.com

10. THIRD-PARTY SERVICES

We use providers like Google Maps, Analytics, and Cloud hosting. Each operates under its own policy.

11. CHILDREN'S PRIVACY

Services not intended for individuals under 13. We do not knowingly collect data from children.

12. DO NOT SELL OR SHARE

We do not sell personal info or share it for targeted advertising purposes.

13. CHANGES TO NOTICE

We may update this Notice periodically. Revised dates will be posted immediately.

Questions about your privacy?

Our compliance team is ready to assist you with any inquiries regarding the management of your personal and medical transportation data.

phone+1 (786) 944-3354 mailEmail Compliance Team