Frequently Asked Questions
Find answers to common questions about our services
How do I schedule a ride?expand_more
You can schedule a ride using our online booking form, or by calling us directly. We recommend booking at least 24 hours in advance.
What types of transportation do you offer?expand_more
We offer wheelchair, ambulatory, and stretcher transportation services to accommodate different mobility needs.
How much does it cost?expand_more
Costs vary based on distance, service type, and specific requirements. Please contact us for a personalized quote.
Can I cancel or modify my reservation?expand_more
Yes, you can cancel or modify your reservation by contacting us at least 24 hours before the scheduled pickup time.
Are your drivers trained?expand_more
Absolutely. All our drivers are CPR-certified and specially trained in passenger assistance, wheelchair securement, and safety protocols.
Do you accept insurance or Medicaid?expand_more
Currently we operate on a private-pay basis. Medicaid and insurance integrations are planned for future phases.
Do you accept insurance?expand_more
We accept private pay and work with select insurance providers. Please contact our office with your insurance details for specific coverage verification.
Can a family member ride along?expand_more
Yes! We allow one companion or escort to ride along at no additional charge to support the patient during their trip.
How far in advance should I book?expand_more
We recommend booking at least 24-48 hours in advance to guarantee availability, though we will do our best to accommodate same-day requests.